Banks Never Ask That

Watch Out For Scams

Every day, hundreds of people fall victim to fraudulent emails, texts, and phone calls from scammers posing as their bank. The issue is only becoming worse, as more people are using internet banking and the busy holiday shopping season is approaching. According to the Federal Trade Commission’s study on fraud, phishing scams and other types of fraud cost American customers a whopping $5.8 billion in 2021, and the pandemic’s persistence has only heightened the threat. Imagine the situation in 2022.

It’s time to change this.

When you know what to look for, online scams aren’t as intimidating as they seem. And at R Bank, we’re committed to assisting you in spotting them as an additional measure of account security. In an effort to combat phishing on a national scale, we have teamed up with the American Bankers Association and banks from all around the nation, to fight one fraud at a time.

We want each and every bank customer to become an expert at recognizing phishing scams so they can disrupt bank impostors before they can even start.  It starts with these four words: Banks Never Ask That. Because you’ll be less likely to be deceived when you realize what sounds fishy.

Red Flags To Watch Out For







  • Asking for sensitive account information, like passwords or social security numbers.
  • Ask you to visit an unfamiliar website or call a different number than the one listed on you card.
  • Has incorrect grammar, uses inappropriate language and multiple typos.
  • Sends you email attachments or suspicious links.
  • Uses high pressure language and scare tactics to create a sense of urgency.

Want to test your knowledge on scammers? Take the #BanksNeverAskThat quiz.



Money Lost

Image from the American Bankers Association

  • Americans lost $3.3 billion to phishing and other fraud in 2020, a 2x increase from 2019.
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Protect Yourself

Strengthen the security on your accounts to keep the scammers away!

  • Set up multi-factor authentication on your bank and email login.
  • Use random or complex passwords.
  • Call your bank directly, or log in to your account, to verify messages or emails received.
  • Keep your browser up-to-date with the latest defenses, like virus protection and malware alerts.
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